Dog & Cat Hospital

My first time here today and I couldn’t be more pleased! My boy Lokai has been suffering with an ear infection, and I’m someone who typically prefers to heal more naturally/holistically, so I was afraid to come to a normal vet because not everyone shares my views on care, but they were amazing! Not judgmental at all and heard my concerns. I was seen immediately even after calling and asking if we could move the appointment up to a faster date since he was different. They have been super friendly and walked me through every step of what we can do to help my pup feel better. We will be back and I’m happy to have this option available to us should we need future care.

Staff was great. The reason for my score is due to when I set the appointment, I specifically informed the person that I wanted grooming and nail clippings done. I was told price was $90 and I had the understanding that, that was for what I asked for. I get there to only have a simple check-up done, no nail clipping and was informed that grooming is done on specific days and times. VERY DISAPPOINTED, why cause I paid the same amount and walked out with no results as to why I came. I received meds to calm my dog down on next appointment, but I specifically told the person over the phone he gets a little excited..So now, I am spending more money to come back and get it done when I feel this could have been better handle over the phone. Expectations were not properly set with me and now UPSET at how I was take care of. I definitely feel like you all robbed me instead of really helping me and I would never recommend anyone here for the simple fact of my experience. I do not have $90 to just give anyone when the 2 simple requests could have been explained better so I can decide on my next course of action…. UPSET FUR-MAMA-customer

After adopting a seemingly normal dog from the local shelter, falling even more in love with her, & then learning that she is actually a unique case, I was afraid I would never find a vet willing to work with her. Much to my relief, Joe at Dog & Cat Hospital has become one of my dog’s only trusted friends! She & I both hope he never leaves, & we can continue our special visits to a team of extremely understanding, adaptable, & experienced professionals with the support we have come to know & love.

I made 2 trips to Dog and Cat for my Rottweilers- easier to take 1 at a time. Each saw a different new Vet. I was pleasantly surprised at how smooth both visits went. They needed all of their yearly shots, blood work and a nail trim. Dr. Sanchez was awesome with Violet- they took Violet in the back for bloodwork and brought her back with Dr. Sanchez telling me what a great job she did her exam was done. She explained she was a little nervous but that she did great. Beauty saw a different Vet, another nice young lady. Sorry I didn’t remember her name but she did great with Beauty. The young man Vet Tech was the star for this visit, he did an awesome job keeping her calm and feeling safe, she takes some meds for anxiety before the visit so I was happy he really kept her calm even though the nail trim. Very happy with the outcome with these visits- 2 good Vets and 2 good vet techs. Note the tech who does the nail trimming is awesome. They have a huge staff, nice and professional. Definitely worth taking your pet there for great care